“Cancelled RAC at £24.50 a month for £39 a year break down service included with insurance. Easy to set up. Liked being sent a link to automatically have yoga added as phone contact Hopefully won’t need to ring 🤞🏻”
“Thought I was adding a driver.Paid the price quoted £20.01 via PayPal.When the policy came through there was no driver added and I'm out of pocket for £20.01”
“I found Yoga to be the most reasonable and realistic on price, also, my enquirery and minor issue was handled swiftly and professionly and would recommend them. My only small negative is that I would prefer to speak one on one as opposed to typing, but if that's what helps keep costs down then I will just have to type faster.”
“It is completely impossible to contact anyone. I tried to cancel when I was notified car insurance was due for renewal. I’d found a much better option. When cancelling via the portal it kept me going round in an endless loop looking for a cancellation re quote!? So left it to expire. I was then sent an email me to say my policy has been renewed, even though it wasn’t on automatic renewal! Sorry not good enough. Should at the very least have an email option.”
“Every time I make a claim it takes months, you have to do it yourself.
Everything online, pretty low budgets, premium last £680, this year with no claims £1800 ,sure needs to keep your business.
If you don't comply, you're on hold till you do, broker did fine, insurance very disappointing 😑. Jim”
“Absolutely disgusting service. Renew your policy automatically, even thou chosen not to do so, and then charge you £49 for cancellations. There is no customer service, it’s all automated, therefore you can’t speak to anyone at all. Absolute rip off, especially these days when times are hard! Never again!”
“My agent was Shanice, she answered my queries politely and promptly and was very efficient. I was amending my existing policy due to a change of vehicle. Good price and great service.”
“This is the first company I have used that have not increased their prices on renewal , this has saved me time and energy not having to search for a new insurer. So easy to apply and easy to edit changes if needed to.”
“I was changing my car but keeping my insurance with Yoga but found it absolutely impossible to speak to an Agent I am 67 years old and not technically minded”
