“I opted to leave, they then said I can get a discounted rate, so I clicked yes, and the system just kept loading for hours again and again but didn’t actually show me any discount. So I have now got a premium with yourself which is more expensive than I was getting from competitors”
“The person dealing with my will remembered me, I now need my lasting power of attorney, he so kindly rushing it through for me before I have a serious operation. I have had all of my worries taken out of my hands . Thank you so much.”
“Good price, quick and efficient.
However wasn’t 100% certain everything was updated when changes were made, extra payment was made & confirmed by my bank. When looking back at policy the changes hadn’t updated. Awaiting to speak to a person as the chatbot couldn’t answer my question.”
