“How do you contact a real person? I made a simple typo and had to pay £20 to rectify it. This is the second car I have insured with you but will not be back.”
“Abbie T was a great help sorting my mistake.
I have dealt with this company before and they are always very helpful
I will certainly use them in the future.”
“I was nervous when I realised the was no way to physically talk to someone. But found the live agent easy to negotiate. My live agent NK2 was quick to respond to my questions and made things easy. My request was dealt with swiftly and clearly explained.”