“Need to speak to someone as I need to add my car has a tracker but on your options doesn't show my tracker. So can't update and I'm sure would lower policy cost too! Only been with you since Saturday and very frustrated. Options no good or able to live chat! So really disappointed”
“It made me happy because of the competitive renewal price.
BUT oh dear, never ever again will I use an insurance provider that only operates by email and portal. I have realised how important a phone is and the ability to speak to an advisor!”
“Cheaper than any others so given it’s one insurance you don’t want to claim on I prefer to pay as little as possible. The process was easy and options easily chosen for cover required, no idea about ease of contact but given most insurance companies don’t make contact with them easy seems price out ways anything else to consider”
“I found this company on comparison site. The price was excellent. I liked the way the website works, rather than trying to catch you with hidden extra add ons, I was given a basic price then clear options to add or not. Straightforward so I knew exactly what I was buying.”