“I didn’t want to renew. I had sold my car. However there is no option to NOT renew on your website, only to cancel which would have cost me money. I had to write to your complaints manager and send by snail mail as there is no other way to contact you and I’m still waiting a response.”
“Rubbish. Tried to decline renewal notice in good time on your portal but was unable to. Kept trying, support was completely useless, kept telling me the same thing but the tab simply wasn't there. Tried and tried to find a contact number but none. Very frustrating. Cancelled my DD then recieved a cancellation notice which is fine BUT you want to charge me £78 which I WILL NOT PAY. I changed my Insurer because Yoga has gone up EVEN THOUGH I have made no claims and have a NCB of 9 years. Considering that you are an online insurer only and must be saving tens of thousands on salaries, your premiums should be A LOT LESS. Won't be using Yoga again and will tell family and friends to avoid.”
“Worst insurance compnay going . Terrible service. Told me to renew a car that yoga insurance took away from me and i classed it as off the road but still donot believe me. Noone ever replies to emails either.
Worst ever”
“Excellent price in comparison to your nearest rival for my cover purchase.
All the boxes that I need to be ticked were ticked. Fast and stress free over the Internet.”
“I have been with yoga for 1 year and pleased with the benefits I have got for my cover. I have let it roll on again for another year as the price didn't rise much at all.”
“The login to the website portal has been changed and I no longer have access to my policy I could have discussed this over the phone but no call centres”
