“Disappointed that they charge me £25 to change my registration plate number. This was done on the online portal and I was still charged, Disappointed as other insurance companies don't charge for this change.”
“Great so far. I also bought the Platinum Recovery package as it was half the price of my RAC cover.
Let’s hope it’s easy to access if I find I need to use it”
“lack of human communication,no telephone number to speak to anyone to ask questions about my new policy,went on live chat to find that it was ai and not a real person also it did not understand my question,can not find a phone number anywhere to speak to someone,only had the insurance one day already regretting going with this company,riddiculas that i can not speak to anyone about a query ,”
“Really easy application and good value for my money!
I got more on yoga than I did with my previous insurance for less money.
It’s important to remember that I can only rate the application, time will tell on the year ahead and the cost of the renewal? And of course how they handle any claims should there be any ?”
“Interestingly the annual fee was lower when I reduced my voluntary excess from 500 to 300. I discovered this when I put in 1000 and the fee did not change. When I put £300 the cost went down nearly £30, so I bought it. ( web site logic error).”
