I have spent literally months trying to find the perfect travel coffee/beverage mug and for me this was it. I am so glad I found SHO & their Pacto. This is such a tactile mug, curved to fit in your hands as you cradle your beloved beverage. It retains heat so well I nearly scalded myself at the first sip (don't worry no lawsuits here just one happy customer). I was really attracted by the clean and simple design and the promise of a product lifetime guarantee, which now I have it in hand is built so substantially I am sure I will not need to use. Although they had many colours I opted for the stainless steel and am gratified that the logo is a soft etching making the Pacto very sophisticated and elegant, a style that will survive trends and changing moods. The personalisation was fantastic and of equal quality. Overall I am incredibly happy with my purchase and it makes me smile whenever I hold it, the company have maintained their principles with a completely zero waste delivery and I have already received compliments for it!