This is a quality item. Expensive, yes, but at present the cost seems to be worth it. It was delivered well packed and on time. It took 2 of us about 45 mins to fit as we were being very deliberate in following the fairly vague fitting instructions. However, once we had interpreted them correctly the job was easy. The fire really is the centre piece of the room in which it is fitted, it’s such a clever design and looks brilliant. It provides plenty of heat if needed and the controls couldn’t be simpler to use. Really happy with this purchase! Thank you.