I really loved the packaging my Swytch kit arrived in. The branding is really cool and the instructions were very clear and easy to follow. We were able to assemble it in no time at all. Unfortunately I had a problem with the sensor but the customer service were very helpful diagnosing the problem and sent replacement parts very quickly. I really love my swytch kit. I have an arthritic hip and found cycling very difficult but now with the Swytch I am able to enjoy cycling with my family. Thank you Swytch! I have and will continue to recommend this to many friends.