New
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May 29, 2023
Feature
New

Increase Reward Redemption Rates with New Shopify Plus Checkout Widget

We have created a new checkout widget for Influence.io that allows customers can spend points, and also see their current unused rewards as they are checking out.
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May 29, 2023
Improved
New

New - Faster Login Process with Single Sign-on

Single sign-on provides our customers with a quick way of securely logging in to the dashboard using their Google or LinkedIn account
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May 29, 2023
New
Improved

Multi-user login now available for Enterprise users

Enterprise users are now able to allow multiple users login to their REVIEWS.io dashboard via our new SSO
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May 12, 2023
Feature
New

New Feature - Get tailored guides to help you achieve your objectives

You can now choose your primary goals for using REVIEWS.io. Based on your selections, the system will display tailored video guides to help you achieve your objectives.
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May 12, 2023
New
Feature

New search bar has been introduced in the REVIEWS.io dashboard

You can now easily search the various aspects of the REVIEWS.io dashboard
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May 2, 2023
New
Feature

New! Redemption Rate Graph

Live graph providing an overview of the redemption rate of your reward programme now available in the Influence.io dashboard.
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May 1, 2023
New
Integration

Reward customers using the Shopify Gift Card and Influence.io with our latest feature

Our latest feature enables you to reward customers using the Shopify Gift Card
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April 24, 2023
Integration
New

New! Influence.io X Shopify POS Integration

By using our Shopify POS tile, merchants can access the dashboard, view customer's point balances and redeem rewards on behalf of their customers, all within the POS app.
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April 17, 2023
New

Free Upgrade for Shopify Plus Stores: Checkout Page Widget

We're excited to announce that a new widget is now available in the widget library, which allows you to add product ratings and product review nuggets to your Shopify Plus store checkout page.
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April 7, 2023
Feature
New
Widget

New Sessions & Analytics Widget Available Now!

We are excited to announce the release of a new feature that enables our clients to record sessions of page visits and gain valuable insights into their end-customer's interactions with their website.
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March 13, 2023
Feature
New

Convert Review Nuggets into Social Proof Images for Increased Credibility and Conversion Rates! 🎉

We are excited to announce a new feature: clients now have the option to convert their Review Nuggets into Social Proof Images. These images can be saved in the Social Proof Library and published in the UGC & Social Proof widgets on their websites.
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February 6, 2023
New

Reply with AI is now accessible for everyone free of charge.

We have already seen the success of the tool in our dashboard - so we have made it accessible to all. Free of charge. We have taken the pain and time effort out of writing review responses. With AI Reply we are offering an automated response that you can choose as a starting point for edits. Give it a go, for free: https://ai.reviews.io/
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Reply with AI
January 18, 2023
Feature
New

🤖 We now block reviews containing profanity before they get published with the help of OpenAi.

Whilst our platform has always had processes in place to tackle profanity and hate speech contained within reviews, it's never an easy challenge - especially when a word isn't offensive by itself, but is when used in certain contexts. We don't see a lot of reviews with obscene language coming through, but when it does, it's something that no brand wants to be associated with and swift action needs to be taken. From now on, before any reviews go live our system will be using the OpenAI of chatGPT to detect those content and send it to moderation if there are concerns.
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January 12, 2023
Feature
New

The latest addition to our platform is here: AI Reply powered by chatGPT!

AI Reply for reviews and feedback makes it super easy for businesses to respond to customer reviews without breaking a sweat. With AI Reply, you can use the chatGPT technology to generate responses to customer reviews in just a few minutes.
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January 9, 2023
New
Widget

New Review Nuggets Bar Widget launched

We just added new ways to show cast your most compelling reviews content. Use the Nuggets Bar Widget as an inline element or a sticky bar at the top/ bottom of any page to display those review snippets you are most proud of. Dashboard > Publishing > Widget Library > Review Nuggets Bar Widget
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January 6, 2023
Feature
New

🛒 Bold Commerce Subscriptions Integration Now Live

Use it to encourage more UGC, increase subscription conversion rates and drive sustainable growth at scale. Some examples on how to use the integration: Create unique flows for subscribers, Enable tagging for reviews, include the subscribe button in shoppable galleries. Add it here: Dashboard > Integrations
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December 6, 2022
New
Widget

Rating Bar Widget

👍 The new customisable widget shows your overall rating and review count. It can be added as an inline element or a sticky bar at the top/ bottom of any page. Take it for a spin: Dashboard > Publishing > Widget Library > Rating Bar Widget
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December 5, 2022
New
Widget

Multi-Version Widget Editor Live Now!

Users can create and manage multiple versions of one widget. For example you can display a 'UGC Collage' on the Homepage but use 'UGC Carousel' on product pages, giving you greater flexibility to experiment with the various designs that are available within our widget editor.
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October 26, 2022
Widget
New

New Inline Widget for Surveys

You can now embed Surveys also as inline popup or in expanded form on your page.
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October 25, 2022
New

🔧 Automated Surveys Installation in Shopify Checkout

The surveys widget can be now be injected automatically (no copy/paste of any code) to Shopify checkout pages. This includes the options to set up specific audiences and that the widget can be displayed as inline popup or in expanded form.
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September 20, 2022
New
Widget

🤖 Our New Survey Widget is Launched!

🤘 Customer feedback surveys are a key component of a successful growth strategy. With our new Survey Feature they are now incredibly easy to implement and act on.
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September 9, 2022
New

Review Nuggets Opportunities

With the new 'Opportunities'-tab within our Nuggets feature you will find a list of how many reviews and nuggets each product has. It helps you identify products without nuggets.
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September 5, 2022
Integration
New

Syndicate UGC to All Your Retail Channels With The REVIEWS.io + Bazaarvoice Integration

To make the most of review syndication and connect with the 1.3+ billion monthly shoppers active across the Bazaarvoice network, you’ll need an active Bazaarvoice account. As a REVIEWS.io customer, this can be a distribution only account, and must be set up through our unique referral link. Once your account is opened, and your product catalog uploaded to Bazaarvoice, you can get the integration up and running. If you need help contact us via Live Chat.‍
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August 18, 2022
New

Take a Collaborative Approach to Review Management with User Profiles and Comments

💪 You can now bring everyone together through your REVIEWS.io dashboard with comments, notifications and assigned tasks based on review ratings and sentiment. It’s all part of our latest feature release, built with collaboration in mind.
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August 17, 2022
Integration
New

Combine Product Reviews and Personalised Search with REVIEWS.io + Findify

🕺 We’ve teamed up with intelligent site search platform Findify for our latest integration - creating greater value for mutual clients who want to sell more by selling smarter. Key Features are the stars displayed against personalised suggestions and search filter based on star ratings.
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August 8, 2022
Integration
New

⭐ Add Stars to On-Site Search and Category Pages with our New Searchspring Integration

Our latest integration with Searchspring combines smart search with social proof, giving you even more of the tools you need to convert purchase ready customers.
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July 28, 2022
New
Widget

Nuggets are Ready to be Served! 🤩

Highlight the most compelling parts of reviews and publish them as standalone snippets with our new Nuggets Feature. Share those keywords and phrases that are most persuasive and most likely to encourage sales.
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June 22, 2022
Integration
New

Create Highly Targeted Marketing Campaigns with our Dotdigital Integration

👩‍💻 Our growing list of technology partners just got a new addition in the form of Dotdigital. This customer engagement platform transforms data into personalised, cross-channel brand experiences - and our seamless integration brings review data and UGC into the mix. You can pair the platforms up in one of two ways. One option is to use it as a standalone integration, where all review data collected through us is sent to your Dotdigital account. The second is to use it in a sequence built with our Flow tool. Here you can pick and choose the data you want to transfer.
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June 15, 2022
Integration
New

💰 Walmart Review Syndication Live!

Selling on the second largest eCommerce marketplace just became more profitable with our Walmart partnership. Syndicate reviews collected through REVIEWS.io to enhance product listings and generate more sales with influential UGC.
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May 25, 2022
Integration
New

Leverage the Power of SMS with our Attentive Integration

🔥 Our developers have been at it again and built another seamless integration for REVIEWS.io users - this time with text message marketing platform, Attentive. By pairing these two solutions, brands can generate more UGC and use review data to inform smarter SMS campaigns.‍ Connect your Attentive store here: Dash > Integrations > Attentive
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May 12, 2022
New

Referring a Friend Just Got Easier!

Earn up to $2,500 for referring a new brand to REVIEWS.io plus the business you refer gets 3 months free.‍If you're an existing REVIEWS.io client, login to the dashboard and copy your unique referral link. Alternatively, if you are new to REVIEWS.io, fill out the referral form.
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March 23, 2022
Feature
New

🎬 Record Your Review Invitations with Video First

As its name suggests, our newest tool is all about video - video from you, and video from your customers. It allows you to record your review invitations, so you can deliver much more engaging, much more personal feedback requests.
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March 15, 2022
New

⭐ Reward Your Most Loyal Customers With Influence.io

We are thrilled to announce that we finalised the development of Influence.io - the perfect plug-and-play solution for Loyalty & Referrals. With an easy Integration and smooth connection to our REVIEWS.io product it is the perfect solution for fast growing eCommerce brands.
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February 3, 2022
New
Widget

Floating Widget, Carousel Widget & Product Widget

All our new widgets are mobile-friendly and highly customisable to match your site's styles.
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