They give you a nice low quote to start with, then after about a month they email you to ask you to Contact them regarding a query with your insurance. For instance my wife put marketing Assistant instead of marketing co-ordinator on her insurance. When we rang, they informed us there would be no difference in overall annual price but to amend the insurance would be £120. Asking them to explain the difference in job roles they said a co-ordinator is in charge of people, my wife is in charge of nobody, but they would have none of as she had already confirmed her job role was actually marketing co-ordinator not assistant over the phone and reminded over and over that it was recorded. Then was told the job role effects the outcome of a quote and was told that we deliberately put in assistant as THEY told us we had searched other websites with co-ordinator and seen they where more expensive and deliberately changed it to Assistsnt to get it cheaper with them, (even though they have already mentioned that the annual price wouldnt change) They are just extorting money out of people over and over if you look at reviews (which aren't trustpilot)