absolutly terrible , when buying the car in manchester the sales team were all over us and we purchased the car and took the 2 yr warranty excellent ,however there were a few little things that required doing and they agreed we were told that it would be contacted and done in sheffield which was more convenient , weeks passed with no call !! tried telephoning 22 times left ringing , i eventualy went down to the store and explained all (no recollection or notification from manchester , told it would be 2/3 weeks for a diagnostic check , then no communication to book the car in again called 15 times and someone answered eventually saying someone would call back , NOTHING again , so i went down again and was told appologies it would be sorted that day before 6.00pm. NOTHING so i emailed and had a reply appologies awaiting approval from manchester !!!! this is 3 months later ! i asked for the manager to call who did !! and appologised again and told me it would a further 3 weeks to get the car done , i said it was not acceptable , she then challenged me to find a local garage who would do the work in the next couple of days and provide a loan vehicle , I HAVE !! ammaizingly lol, i cant get in contact with them, tried the direct line / email ha ha still awaiting a call back to proceed , purchased the car on 28/05/22 may and still not sorted 08/08/22 SHOCKING AFTER SALES CARE by the way it asks below how did you communicate with company 0 how did the company replay they didnt 0