Three times in a row they left package (each was one case of cat food and one small bag of litter) downstairs in my building lobby when the label clearly says deliver to door. There is also a sign in my lobby saying all packages must be delivered to door. I've told Chewy about this several times (they deliver with FedEx) same thing happens. Chewy does nothing about this but FedEx does the same thing over and over. Horrible customer service. I can't lift anything over 5 pounds.
11 months ago
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