It is the worst customer experience of my entire life!!! Originally, I wanted to create a CV as they advertised this service, for 2 dollars. I am used to subscribing to various services and have never had any problems previously. I created a nice CV this time (could have done it for free somewhere, but I had to do it asap) and was charged 2 dollars. However, it turned out to be that there was fine print that I hadn't read, because, as I've mentioned before, I was so nonchalant about it because of my previous positive experience. So, as it turned out, one morning they charged me 25 dollars out of the blue. I was shocked. I didn't remember SUBSCRIBING to anything! It was especially sensitive to me because I'm from Ukraine and every single cent is important to me. I wrote to their support in a kind way, as I used to do before with other services, to kindly give me a full refund. They replied that according to their policy it was impossible. So, the fact was that I hadn't really agreed to any subsription. It was only written in fine print, which is abslolutely misleading! As a customer, I am entitled to get a full refund of a service within 14 days without a reason. I began sending them multiple complaints mentioning this problem. I was still very emotional. They sent me two emails and then started ignoring me. Then I started writing to their live chat many time. Once, they only referred to their Terms & Policies and quit the chat, then ignored most of my messages and when I only pretended to be another customer, they answered that I was being impolite to them as I wrote that if they didn't fulfill my request, I would go to the police and file a chargeback request at my bank. I am broken now. It's such a mean trick to steal from unemployed people who are literally at war now!!! I must warn you that these scammers operate all around the world: there are websites in Ukrainian, Russian, English, Spanish, etc. Their physical address is in Amsterdam [Piet Heinkade 221 1019HM Amsterdam The Netherlands] so I have filed a scam complaint to the Dutch police. They believe nobody would care for $25 dollars and go to the police because of that matter, but they messed up with a wrong person.