Unfortunately there is no option of zero star. PLEASE AVOID DPD-LOCAL IS BIG SCAM. They are just broker of DPD company. My Parcel worth £570, we dropped the parcel to their drop point then after never received the parcel. I really wasted my time to contact to both companies DPD-LOCAL and DPD. After so much frustration I contacted of their CEO. I never received the parcel, I had no insurance so they didn't pay anything. When I dropped the parcel then after they have no record where my parcel is, it's clear their own staff mishandled/stolen the parcel. They don't have any sufficient answer to give me. I will never trust DPD again, they are just robbing people with DPD-LOCAL. I request to trade and standard and all consumer rights authorities if they are looking customers reviews then please take serious action how these companies are still operating with lowest standard in UK. They upseted so many customers. Tracking : DPD3462464