Daniel Glyn-Jones
UNETHICAL MONEY-GRABBING COMPANY THAT INSULTS THEIR CUSTOMERS THEY UNDER-DELIVER TO Pointless company that under-delivers, insults customer's intelligence, implies that the customer is lying, they themselves lie by saying their drivers only put a calling-card through after knocking and only get paid for succesful deliveries yet they admitted that leaving a parcel at the post-office is considered a succesful delivery therefore they aren't really incentivised to do their job properly. I was told the previous day that i could choose a delivery slot once the delivery leaves the depot, USUALLY AFTER 11AM according to the message yet they attempted to deliver at 07:25, my wife and i were up, in silence, sipping our coffees at 0700, we heard something discretely pushed through our letterbox and thought it was the postman or a takeaway menu because it was so discrete, 5mins later i see the calling card, absolutely DID NOT KNOCK, i swear on my honour and all the things i care for. Nobody knocked yet the customer service is being absolutely unhelpful, implying I'm lying, giving misleading information, hanging up calls because they stick to an apology hoping it sorts it all out, hear that it isn't sufficient, repeat their apology and hang up, very unprofessional and of absolutely no help whatsoever, they're angels in their eyes yet they're despicably disgusting in my eyes with their practices, UNETHICAL MONEY-GRABBING COMPANY THAT INSULTS THEIR CUSTOMERS THEY UNDER-DELIVER TO
2 years ago
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DPD Local has a 1.3 average rating from 120 reviews

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