I am extremely disappointed with the property management services provided by FirstPort. The level of neglect surrounding my property is appalling, with decayed conditions and dying plants left unaddressed for an unacceptable period. Despite numerous attempts to communicate and seek resolution, the management company has consistently failed to respond or take any meaningful action. Furthermore, a section of the hedge was destroyed by their gardeners, and the management company has failed to replace it, leaving a significant gap that further worsens the appearance of the property. What is even more concerning is the presence of a large branch from the Oak tree on the property that appears to be half broken. Despite multiple reports and pleas for action, the management company has entirely ignored this potential safety hazard. This poses a significant risk of injury or even death to residents or visitors should the branch fall at any time. Attempting to escalate these issues with the property manager was met with the same lack of response and urgency, leaving me no choice but to seek intervention from external authorities. Overall, I cannot recommend FirstPort to anyone, as they continuously fail to meet basic expectations and uphold their commitments. The neglect, broken promises and lack of accountability makes me wonder how a company like this is allowed to operate at all.