Vigneshwari
I have booked my ticket on 21st September to travel on 23rd September because it was an emergency. While booking there was no issues and I had to pay extra extra and for the seats and also additional services. I am going for a funeral but on 22nd early morning I received an email that the flight got cancelled due to technical issue. When I called customer care almost 5 times and everytime it got disconnected when I was talking to them. And atlast they said that they cannot help me and it was cancelled due to flight fare hike. Was it my mistake that the price was not updated while booking. And they said they cannot help me. The person to take authority Can call me back almost after 12hours... even if he tries to book, it cannot be processed on time since it has to go through different team. What do u expect me to do last min? I need to be there before tomorrow night. I dont want a refund. I just need to travel tomorrow. #Gotogate #Etraveligroup #travel @Mathias_Hedlund
1 year ago
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