I Paid for next day, my order failed to arrive , and was 18 hours late. I had Evri courier email saying they had the parcel for delivery (they were excellent) but, HOF email saying it hadn’t left the warehouse totally confusing !! They then refuse to refund next delivery charge and only sent a “free code” for a future next day delivery , which is useless because I won’t be shopping with them again after the exchange of emails from customer service dept .
Don’t shop with this lot, HOF used to be quality gone down the pan now !!!
8 months ago
House Of Fraser has a
3.0
average rating
from
7,448
reviews
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