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Mr. Lee
8/02 am1:15 I went to a foreign website called "© 2021 IWantCheats", I spent US$30 with my VISA credit card to buy a VIP license for one of the forums, After filling in the credit card information on the Authorize.Net page and pressing the "Pay Now" button, The next page got the message "Payment Hash Verification Failed. Contact staff to review your purchase!", After that, the mobile phone jumped out the notification text message that I was deducted from the deposit of NT$915, So I immediately went to see if the account had the VIP license I bought, Later, I found that there was nothing, so I sent an Email to their official mailbox, I asked them to give me a VIP license, but also got no response, Then I went to their pre-sales forum and posted that I just bought it, the money has been deducted, but I didn't get any VIP license, Their official staff asked me at the bottom: "Is the credit card address not filled in English?" I replied, "Yes, but the money has been deducted, will it be refunded?" He replied: "Yes, it will be refunded to your account, the timing depends on your card issuing bank" It's been almost three weeks now, and I still haven't received any refund, Even my account was banned from replying to the post➯ Today I saw that some people bought it and didn't get the VIP license, I replied to the text of other guests below, saying that it was suspected to be a scam➯ My account was permanently banned, Not only can't post, but also can't reply, and even the original post has been deleted, In other posts, there are other foreigners who said that the money was deducted but they did not get the VIP license. The official reason is that the credit card address is not in English. I guess he just wants to cheat money again, so he will reply to the post and ask someone to fill in English to try, who knows if it will be successful after filling in English? Now I can't contact this merchant no matter what method I use, so I called my card-issuing bank and asked, The customer service lady told me: On 8/04, the payment has been requested by the merchant and asked me to negotiate with the merchant. It is estimated that the refund will be received in 3-5 days. I also asked the customer service lady: What if the merchant refuses to refund? She said: Then you have to go to the Consumer Protection Association to deal with it. This is not stolen money, and it cannot be listed as a disputed payment. The problem is that my account is now banned by the merchant, and the email sent to the merchant has not been read back...😟 I just wrote to ecomsumer.gov yesterday to complain about that website, and so far I haven't received any reply...😫 I reported this company website scam to BBB the day before yesterday. I also reported the company website scam to the FTC yesterday. I have never seen someone doing business so untrustworthy, the product is not given and no refund is given, and it is especially disgusting for foreigners…🤢 After this experience, I will not make any purchases in the United States in the future!😠😡 The URL of their forum is here ⇓ https://forum.iwantcheats.net/forums/18-Pre-sale-Questions-and-Answers https://www.iwantcheats.net/
2 years ago
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