I have bought several items - all have had something wrong - the most expensive mistake was a job lot of 4 curved pc monitors. When they arrived 3 were badly cracked. There was another lot advertising cracked screens which made me think these would be OK because they had not said these were cracked - I contacted them to say I thought they had sent the wrong lot. They sent photos of the screens showing the damage - saying If I had been to see them (they had public viewing for 2 hrs before the auction closed) I would have see the damage. So they knew that they were selling a pile of junk, but didn't mention it in their listing. Beware of that when you read any of their listings. My advice think twice about buying from John Pye.