I would give zero stars if I could. I have never come across a company with such poor customer service. I have had issues with them multiple times and for some silly reason kept giving them a chance. I had over $2K worth of items stuck in customs and the customs officer kept emailing me for information I didn’t have (the address of the company’s manufacturers in China and Turkey). The company could have sent this information in less than 30 seconds, but instead they refused to respond AT ALL even though I copied the customer service email address on every email with FedEx and asked multiple times via text (they refuse to talk by phone). I begged for help and even in the face of an email from FedEX stating that they were actively shipping the items back to the manufacturer, they still told me they would not help. Then they lied and said they sent the info to FedEx and continued to lie even when I showed them an actual email from FedEx stating that the company has not given them the requested information even though they asked for it. Then they told me all the items were out of stock and they would not try to ship them again. This was excruciatingly frustrating. There was never a single apology or acknowledgment of the ridiculousness of how they conduct themselves. Please save yourselves the headache and order elsewhere.