⚠️ EXPOSING Kiwi.com - READ THIS ⚠️ 2 years ago, my wife and I were planning a trip to Australia. We booked our flight before the pandemic and as the world shut down in March, we were not able to go. We booked our tickets through 2 websites... Kiwi.com for the way there and Gotogate for the return. A few months after the shut down, I contacted both websites to get my refunds. Gotogate processed a full refund in July 2020. However it's now been 2 years and I will haven't got anything from Kiwi.com yet. I followed up regularly, and I have been told that Hawaiian Airlines rejected the refund request, and that they haven't heard back from Delta Airlines. I eventually filed a complaint on the Department of Transporting website to sort this out as I wasn't getting anywhere on my own. The DOT contacted the airlines, and they both got back to me directly. I found out Delta refunded Kiwi.com in November 2020, and Hawaiian Airlines refunded them in February 2021. Kiwi.com fed me lies for 2 years when they had MY MONEY on their account. After complaining to them, they are offering me a partial refund as a credit of their website. What a joke, how can they expect me to use their horrible service ever again. I have screenshots of all the messages... I will share only a couple here to show I'm telling the truth. STAY AWAY FROM Kiwi.com. THEY ARE LIERS.