I experienced severe service issues with your app, resulting in over €400 in extra expenses. Despite a delayed flight, your team's advice was unhelpful, with non-functional contact numbers and ignored requests for alternative assistance. The app falsely indicated my flight cancellation, causing further confusion. Misguided information and lack of timely responses exacerbated the situation, leading to significant financial loss and inconvenience.
3 months ago
Kiwi.com has a
1.1
average rating
from
1,126
reviews
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