The pickup team refused to pick up a broken item as promised 5 months ago If you expect to have aftersale service, never buy in Lazada. Shopee is easier to handle. Waste of time! Lazada allows their pick-up team to cancel the promised pickp without any reason. At first, the cs kept telling us to wait. We for 5 months and 2 weeks. But the pick up team can cancel pick-up two times. And there is no way to contact any other department except the cs. That's Lazada's way to protect their staff who is taking advantage of the customers. Lazada is stealing money in effect! Look at what they emailed to me!