Interest free credit means interest free . Can’t get hold of them the auto voice kept putting you back to the start . I made a purchase in j Lewis it was interest free but was being charged interest. They looked at j Lewis and checked it was so . but they blamed j Lewis said it was their fault . Didn’t offer to do anything I’ve put in a complaint to new day and j Lewis who said I’d be refunded the interest back . But as yet nothing how many others have had the same thing sneaky way of making money out of customers if you ask me . They also say they have nothing to do with John Lewis even though the statement are from John Lewis !!!