I had a subscription for the boxers, they were nice and good quality but a bit expensive. I went to cancel but they have a system where you build up 'shop credits' each time you make a payment and you can then spend this on clothing. It then made sense as to why they were expensive so I kept the subscription a little longer to build up enough credits to buy something. That time came around and all items were OOS. I waited another month, meaning another payment was made, OOS again! This happened 4 times in a row, £40 less in my pocket and more boxer shorts than one could ever possibly want/need. Finally, they had something in stock, not my size but who cares I will give it away. I purchase it with a whopping £13 postage!! They take the money but there is no confirmation email, no tracking number and not even a hint of it in the orders section in my account with them. Yet, they've taken the money. A quick Google shows this is all a big scam, I wish I looked sooner. I contacted them to cancel and was greeted with the worst/rudest customer service I have ever experienced. I was told I could not cancel until I make another payment, I explained I do not have the funds, nor can I afford it and was told that it didn't matter, I must pay. I have not received the item I am being demanded to pay for nor do I want it. If they let me cancel they would not be at a loss. They are forcing me into debt as I cannot make this payment and other reviews state they send debt collection letters. I can't understand why anyone would want to wake up and go to work for a place like this.