Octopus told me when I originally signed up 3 years ago that my monthly bill would be about £35. I soon realised it was well over £100 (in a 2-bed flat) and today it is more like £400-500 a month! I have been checking all points of usage and am now living without heating but the bills are still ridiculously high. Energy companies want to blame it all on the Ukrainian war. But since I had a new meter and smart meter installed costs have rocketed, so something must be amiss. But Octopus despite all its gimmicky PR nonsense takes forever to answer emails and the phone. It is shockingly bad and the government needs to take action.