Beware of this company. The people who you first speak to are very nice and friendly but as soon as you have a problem everyone disappears and you are effectively blanked. You get in touch with the complaints department who do not come back to you. You look to arrange an engineer and are told oh someone may call you within 6 weeks. I have had a number of issues where i am told it was a mistake. Question is how many mistakes can occur before you think it is just an economy with the truth? Be very wary.
1 month ago
Octopus energy has a
2.0
average rating
from
1,040
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