Despite their ads featuring people claiming Octopus are a great company and have fantastic customer service, it is all marketing bull! They are slow and disjointed, never call back or solve problems quickly. We have now been waiting for 2 weeks for a refund from our account which has been in credit over £600 for months. Their system is poor. Why keep asking us for meter readings when our smart meter gives them hourly consumption read-outs? Come on own up to keeping customers money as long as you can for corporate financial policy!
2 weeks ago
Octopus energy has a
2.0
average rating
from
1,040
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
