Customer service is dreadful. Unprofessional, I actually got an email with a heart emoji. I mean really? I don't send those to my family. I've just been migrated over from Shell Energy - who I always found to be good, and my first direct debit payment went out 5 days ago, still not showing on my account. Hiw on earth they get get 5 star reviews is beyond me.
2 weeks ago
Octopus energy has a
2.0
average rating
from
1,040
reviews
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