Octopus's boasts about being customer focused are nothing other than a marketing scam, they're maybe a little cheaper but they make it up + some by scamming you, they have a difficult to find complaints system that does nothing other than ignore you but likes to boast about strenuously resolving issues. I've had solar/batteries installed Nov 23 and after aggressively pursuing them I've earned £3.96 from it according to them as it's calculated at 4.1p not the advertised 15p. At 15p/kw my system app shows earnings of £144 from when they originally told me it was live (since denied). Yet in Feb 24 I had the same system installed on a rental property and have earned more with EON in that short time then I ever expect to with Octopus as they pay the 16.5p advertised rate and get you live without lies and delaying tactics. EON's energy costs maybe a tiny bit higher than Octopus but they're not a dishonest, immoral bunch of toilet content like Octopus
2 weeks ago
Octopus energy has a
2.0
average rating
from
1,040
reviews
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