Absolute Garbage The worst company I have ever had the horror of doing a transaction with. I paid £200 for a parcel to be delivered to St Lucia with express delivery. The Courier didn’t arrive on the day arranged and I was guaranteed that the courier would arrive the following day and they still didn’t know. No one hot back to me regarding compensation for the fact that the parcel would inevitably arrive late, although I paid for next day delivery. Although the collection was booked for a bank holiday, I was guaranteed by parcel compare that the courier would arrive. However they did not I spoke to them via their live chat function, and their customer service representatives were the most unhelpful I have ever come across in the balance of my life. They told me there was no guaranteed date for collections. It is just a gauge to go by. How can there be no guaranteed collection date, but a guaranteed delivery date? After the courier hadn’t arrived for two days, I made contact with FedEx myself, and they were unable to help book for a courier collection and suggested that I take the parcel to a FedEx drop-off point, which I did. I was incredibly frustrated as I had paid for a collection and somebody had been waiting indoors for two days. When I took the parcel to the FedEx drop off, the barcode was not recognised although scanned five times. This company operate daylight robbery, and I am so disappointed that I did not read the reviews before carrying out the transaction. I’m going to attach a few photos and it might seem a bit much, but honestly, the level of ridiculousness within the conversation with their customer service team is honestly mind boggling.