I have recently purchased roofing from roofing megastore and concur with other poor reviews.
I ordered the product with ease and it was delivered in reason time. That's where the good ends.
The driver arrived, he didn't knock the door. I was in and working in my home office only to watch him quite literally throw the roofing on its end against the house wall. Before I could get out the door he was off. Due to other issues (working from home, renovating house, kids) my mistake was not checking my product within 48 hours. My mistake and i totally take this on board.
What I think is extremely poor is that I contacted the Company and explained how it was delivered, I was told they will do nothing. No apologies, or, sorry to hear this but policy stipulates we can't help.
I again highlighted the driver issue and the poor 'we don't give a damn' attitude only to receive a copied and pasted 48hr check your product guidance. Which just highlighted how poorly customers are dealt with.
Sadly they are quick to take your money, but customer care is quite frankly horrendous. They maybe slightly cheaper than most, but as always there is usually a reason. Any problems won't be dealt with. I
I usually prefer to give the Company chance to deal with it, but as it only got worse, I felt it necessary to pass on my experiences so others can decide for themselves.
Any feedback given (the driver), will just be ignored. If they don't listen to customers they will never improve services or ratings.
Be warned, any issues or after care will be ignored.
I do not recommend using Roofing megastore. POOR - ONE STAR M
3 years ago
Roofing Megastore has a
1.1
average rating
from
54
reviews
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