The staff are rude, unprofessional and verbally aggressive. I was given an estimated delivery date, surprise surprise my order did not arrive. I rang a spoke to Donovan, I could not find the order number straight away, I was shocked when Donovan huffed, he huffed again when I struggled with the order details, when I asked him to please stop huffing, he denied this aggressively and then put me on hold! He kept me waiting 10 minutes. I rang back and spoke to Sam, I explained what had happened, he defended Donovan and told me I was lying, he put me on hold too! I then had Lorraine ring me, I am guessing she might be a manager, she accused me of swearing at her staff, being aggressive, I could not get a word in edgeways, when she eventually calmed down I was given a chance to speak. I now understand why the staff are after speaking to Lorraine. Apparently I should receive my order this week w/c 7th of August, it should have been the week before. Do not question estimated delivery dates as you will be met with a aggressive response. If I do receive my order this week I will never order from this cowboy company again