Took my order but didn’t have the phone available (not in stock as claimed) offered an alternative colour but didn’t want that so asked for a refund. I have no refund and no phone 11 days later ! Keep getting promises saying refund will be “by the end of the day” but it never arrives. They don’t answer the phone and don’t respond to my recent emails . When you do get through there’s a rude woman that says says “you must email your refund request to “sales” and not “payments” even if you do that they give false promises and then stop responding They have £500 of mine and I want it back AVOID AT ALL COSTS . I’m off to repeat this review on all of the other review sites until they do the right thing