7 year old expensive range cooker, burnt out PCB. SMEG don't stock spares - they say 2 weeks but still no guarantee that they will arrive from Italy.
This is appallingly bad after sales service for a supposedly top of the range cooker.
Bad enough that it failed but I've never had to wait two weeks for spares on any machine as far as I recall, including Italian makes.
Have to buy a standby as can't not have a cooker for 2 weeks or longer, with Christmas approaching.
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