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If it was possible to give zero stars I would! The worst experience ever! I’ll try and keep this review short but it’s going to hard, got my glasses and I couldn’t see out of one eye properly as it was blurry so I went back to SPECSAVERS and after waiting over half a hour they said could I not just put up with it !I was flabbergasted at this remark ,, and so they sent me to Bolton as they was saying they think I have characteristics! So I had to have a day off wrk and the results were NO I DIDNT HAVE CHARACTERISTICS! Also one of the lenses fell out of the frame (very cheaply made) witch they told to call at the store and they’d replace it for free,, well I should think so I’d only had them a couple of weeks, but when I got to the store it was a different story ,, they actually made me pay!!! My daughter went mad ! £25 to be exact, and I’d payed well over £200 for these rubbish glasses that were falling apart and that I couldn’t see out of! They then gave another pair of glasses that I still couldn’t see out of and they was all wonky not sitting right at all on my face ,, at this point I gave up ! I was sick to death of going back ,, also the store was always VERY BUSY ,, and at a glance and not noing nothing you’d atomically think “o this is a good shop for glasses it’s so busy”! But please don’t be fooled this store is so busy because of complaints! Asda pilsworth is a far better place top class glasses and so much cheaper,, a load of amateurs at SPECSAVERS,, stay away ! But if you want to waste your hard earned cash with something that will end up in your bin get down there ,, can’t stand to hear the name SPECSAVERS!!! Absolute joke !
2 years ago
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Specsavers has a 2.1 average rating from 987 reviews

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