I ordered two pairs of matching roller blades for me and my daughter for her 8th birthday. The package never made it to the destination which was a UPS drop off centre. As in the picture was to be delivered may 13 then may 14 then may 15 requested to leave at UPS drop off. UPS never dropped the package and had it sent back to Ontario I spent 5 hours on the phone with UPS who assured me it wouldn’t get sent back it was error on their end. Then it got sent back anyways. I left and email request with sportcheck to get back to me and tried calling everyday for a week before I could get someone in the phone. Finally when I did I was told nothing they can do and I asked to speak to a supervisor at which point I was put on hold for 15 minutes only to be hung up on. I was told I need to reorder but the product is not out of stock. However they did tell me if hasn’t been processed as a return yet so they still have it but can not get it back to me it just goes back into inventory. So now here we are a month almost later and my little girl hasn’t got her birthday present, cause covid wasn’t enough sport check had to help out to ruin the poor girls birthday. Now it’s the beginning of June and rollerblades are sold out everywhere. I will never shop here again.
4 months ago
Sport Chek has a 1.59 average rating from 265 reviews

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