Surprise are operating a very nasty fraud at Faro airport. This only applies to customers who decline their expensive insurance. (I had my own annual excess insurance) In February 2024 upon picking up the car, they asked me to take photos of the existing scratches of the car (70,000 km mileage!) and then they also pointed out a further dozen or more tiny blemishes / scratches which no car hire firm would ever consider and they asked me to photograph these as well. I took 21 photos and many of them are barely visible on my camera. In some cases I was not even sure what I was photographing. On returning the car their employee checked the mileage and petrol levels and within seconds, ignoring the obvious scratches and dents, he went to a minute scratch on the rear wheel arch which (on pick-up) they had not previously directed me to and which I would not dream of photographing on any other occasion. They of course are aware of this previously existing tiny flaw which is why they go directly to it and they then asked me if I had a photo of it, which I did not. They then charged me €190 for damage knowing that you I had less than 90 minutes to catch your plane. Fortunately I was covered by Questor Insurance so I suffer no loss but this is a disgraceful practise and you should have nothing to do with this awful business.