Went on their website yesterday 6/4/202 to see how much it would cost to buy a ticket for a sporting event in September in Italy. I decided to book the ticket after their website stated that they had 3 or 4 tickets left in the section I chose and I had 10 minutes to decide if I wanted to make the purchase or abandon the tickets. Feeling pressured by their website I completed the purchase.
When I received the confirmation email about my purchase they stated that the tickets would become available only on the 28th of August which is less than a week away from the event in question.
So I decided to google viagogo and found many websites with viagogo clients stating they were scammed by viagogo and even found a website that states that the Electronic crime division of my country actually had solved cases concerning viagogo.
So I decided to cancel my order and contacted their customer service only to be told that my order cannot be cancelled and that I can't receive a refund for the money spent which was a total of 340.40 euro they even told me to resell the ticket purchased but I told them how can I sell something that I have yet to receive and that I might never end up receiving?
I just want my order canceled and my money back.
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