Terrible awful company. They take your money and run. We bought tickets (at high cost) but the concert was rescheduled and we couldn't make the new date. Viagogo wouldn't relist the tickets - and then it became apparent that the tickets were fake and the transaction was fraudulent. Still (after many mails and many phone calls and frankly incompetent customer service) trying to get money back. Avoid this company - they are just after profit and don't care about their customers.
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