Avoid. The worst company I've ever dealt with. Selling tickets which we know are priced up which is fair enough, take a £50 fee for matching a buyer and seller which shows right after you've selected a ticket but then don't actually guarantee the ticket in their small print. Bought a ticket for a gig, chased them as hadn't received the ticket to my phone. Kept saying all day it will be there, spent hours on the phone to them. Then 2 hours before the gig just said can't fulfil your order BY EMAIL. So a trip to London wasted. Shocking customer service. They were then selling the same tickets through their site but wouldn't match me to one as the sellers were now selling for higher prices. Never review usually but just don't use them. Realised how bad the reviews are elsewhere and numerous newspaper articles about how shocking the business model is.