My mom was scammed by them just yesterday- paid 220EUR for two tickets worth 65EUR each, and now we are told to wait one month to receive them! (this would be just 2 days before the concert). While she made the booking, she had no idea viagogo was not the official seller as they popped as official on her google search. I cannot believe google still takes their adds after years of controversy- allowing many people to fall into these scams easily, thinking they buy from the genuine organizer. Google plays a crucial role in their scam- without popping first as an ad in google search, viagogo and their likes would go out of business. I have reported this to Google as I believe they need to be held responsible. Given all the bad press over the past years, Google cannot deny they are willingly part of the scam where viagogo claims to be an official reseller, charging last-minute fees just before making a purchase, offering tickets they do not own!