0 stars! PLEASE BE AWARE DO NOT PURCHASE FROM THIS COMPANY My story...Googled searched tickets for Tom Jones at haydock park June 2021 and Viagogo were an ad at the top of the results list. (They pay to do this) I clicked on it and took me into a few details (not many) and I booked 4 tickets at £70 each in a presured sales process that had a booking timer on so didnt get chance to read reviews or Ts and Cs. They added £2 per ticket for delivery and £3.50 admin charge totalled £291.50... again you are under pressure.. stupid me! I never do this! Anyway I received the email confirmation that the tickets would be despatched a week before??? I notice the face value of the tickets was,£50 so I checked the reviews and was horrified to the experience of customers. I emailed them and tried to cancel and get a refund (as per bank advice) and they replied their policy is no refunds as they just list event tickets as a 3rd party and have to protect the seller of these tickets... the only option was to relist them.. which would be for another unsuspecting buyer like me to go through this. Not a chance. I checked and these tickets are not even available yet! So they are just scammers. My bank is putting the CC payment in dispute so I get a refund. But PLEASE BE AWARE DO NOT PURCHASE FROM THIS COMPANY ANY EVENT TICKETS I CANNOT STRESS THIS ENOUGH USE A REPUTABLE ONLINE TICKET SELLER ONLY. This will go on every review site I know and I've reported to google ads. They have been suspended ar least once already!