I asked grub hub to cancel my order because the store was closed even though grub hub listed it as opened. An hour later I looked at my grub hub account and it said my order was in the works even though I was promised by a customer service agent that it was canceled. I told grub hub that the store was closed and my food would never arrive and that I canceled an hour ago when it said order sent. They told me You may have received an unusual number of refunds or concessions on this or previous accounts. Because of this, I’m unable to process a refund or concession. The problem the store is closed and it says in the works and I'm never going to receive the food that I canceled and was forced to pay for. They open at 4pm right now it's 12 am which means it will be in the works for 16 hours or I will never get the food and still be charged. These mfs scammed me out of my money and now I'm forced to pay for something I don't want from a store that's closed but listed as open by grub hub. I fell asleep at 2 am 4 almost 4 hours after I placed the order. I woke up at 740 am and it said rate and review your order as if it was delivered yet it didnt say your order was delivered on the messages that notify you. So basically grub hub made me pay for a food that was never delivered due to the store being closed. I will never in my life ever use grub hub again.