FionaT
Purchased an Airwave hanging parasol with LED spot lights end of July 22. Used it a handful of times during August. I stored it indoors & covered up during the winter. got it out a couple of weeks ago to use & a part that holds open the parasol has cracked and broken. Now unable to use the parasol. When I finally managed to get hold of someone at customer services, I was told that as the parasol was purchased over 28 days ago, it cant be refunded or replaced. asked if they expect a parasol to last only 28 days & was told of course not. I will never purchase from them again. I will be pursuing this further as the product is not fit for purpose!
11 months ago
Read Wilko Reviews
Wilko has a 2.8 average rating from 585 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial