Bad Experience with AddCar, Car Rental Company in Podgorica Airport - For our visit in Montenegro on July 2023 we ordered in advance, through Discovercars, a van from AddCar/Podgorica airport-car rental company. This company has no office or any kind of counter in the airport and we had to go around the place and ask people looking for its representatives who appeared at last. To prevent any payments in case of an accident we payed additional sum for full insurance/full coverage. The representatives explained that in case of an accident we have to involve the police, but if the damage to the car is minor we can skip the police. During our visit the car got too close to a fence and had minor scratches on one of its sides. As we estimated it a minor damage, we didn't involve the police. At the end of our visit we return the van to a driver of the company in Tivat air port. We show him the scratches and he sent a picture of it to the company's representatives who decided that we have to pay 500 Euro as we didn't call the police. We were told that we can avoid the payment if we invite the police even now, but it will take the police an hour and a half to get there. This was irrelevant as our flight was about to take off and we paid the sum although we had full coverage. Our demand to get back the money we paid for full coverage was refused. Please, take it in consideration when renting a car in Podgorica airport from this company. Date of experience: July 29, 2023