I ordered a Saint Laurent wool Cardigan. It arrived quickly via DHL. I absolutely loved it except for the fact that the website said it was black, the invoice said it was black, when indeed it was blue. I reached out to Customer Service for over 2 months after sending the item back. I track the package. It was deemed delivered to Cettire. 4 months later, countless emails (they do not have a way to contact them by phone) and no refund. Either hope you receive exactly what you order, it’s perfect (description, size, style) and you love it or DO NOT order from this website…EVER. No matter how enticing the discounts or sale may seem.