Naureen
Do not buy from this website!!! The prices look good and if you notice they change daily since it's a foreign company. I bought a Dolce Gabbana dress in November. I had tried on a size in Neiman Marcus in the US and knew my size. I got the dress for $1480.39, which was much less than the store in the USA. When you go to checkout, they charge an insane duty. It was still a good price, and they had my size. So, I did my due diligence and read the refund policy. It said there would be a $25 deduction. And possibly could lose the duties paid. The box arrived, but I wasn't rushed to try it again since I had already tried on the dress. There was a 14-day return policy, but I didn't plan on returning, so I didn't rush. The day before the 14th day, something made me open and check the box. I realized I should check the dress. I'm so happy I did, tho! The dress had a stain under the armpit and was super wrinkled. I assumed that I would have to steam it because it was in the box. But the stain bothered me. Since I had one day left to return, I created a label. It was too expensive to overlook. However, I panicked about this stain. My first time buying from this site, and I didn't want not to get my money back. The reason I picked size was the issue. I lost $244.26 because of this. There is no number to call to explain the issue. Their only communication is email, and there isn't just one person responding and handling the issue. I am extremely disappointed, and once I Investigated the return policy further, I realized this company is shady. I have been communicating via email, but this company is horrible. Please be careful. I won't ever buy from this site again. They don't just charge a return fee; this site rips you off. BUY WITH CAUTION AND BE READY TO LOSE THE DUTY FEES IF YOU RETURN OR EXCHANGE!!
4 months ago
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Cettire has a 1.5 average rating from 1,141 reviews

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